Rachel Shute: Owner, CEO

 

 

 

 

Daniel Lofts: Operations Manager

 

 

 

 

Sally Plumb: Senior Support Worker

I completed my SEND degree in May and i graduate at the end of October! I have been working in health care for 12 years! I started as a cleaner and then a kitchen porter. I worked my way up to elderly carer to support worker. I was the Beaver Scout Leader for Totnes Beavers from January 2023 to July 2024 (hoping to restart when available), but I was a volunteer for many years before covid. I engaged in work experience in schools and nurseries while I was at South Devon College with ages 1 to 5. 

I have autism. I feel this is a great help when l look after disabled people as I have a wider understanding of how it effects people. I have a wide knowledge of different things disability and disabled related as well, from understanding, form filling and much more. I have level 3 in childcare and level 3 health and social care. I also have level 2 nvq in youth work.

So, are you the main caregiver in need of a break? Do you wish for a trusted, reliable partner to care for your loved one while you recharge? Look no further. I am funny and lots of fun, I'm kind, caring and outgoing. I have a huge heart and I care deeply. Your disabled family member will have loads of fun with me, exploring new things or keeping their routine. 

 

 

 

 

Daniel: I saw potential in Rachels business as a previous self employed worker. I was a plumber for many years, in between having children. I trained as a plumber when i left school. I have had other random jobs but my main career is plumbing. I met Rachel as her handyman and decorator and grew my confidence again to get back into work. Rachel saw something in me and hired me to do admin stuff voluntary at first. Eventually i became Operations Manager and now I am waiting to do hands on care work for the business as well. Some of the clients really like me  and i've done some gardening and handyman jobs for them, so why not help out in every field? The business is growing and the clients like me. I still will continue to do plumbing, gardening and handyman jobs in my free time.

 

 

 

 

 

Sally: I work as a Senior Support Worker for Rachel's Respite Service. I met Rachel in 2025 when we worked together at a SEND establishment and shared our ideas on best practice for supporting vulnerable people. We discovered we had a similar outlook on life and I am now happy to be a part of RRS and the future development of the company.

I have a 38-year history of working professionally with children and adults in a client-centred manner, both in the statutory and private arena, including support and assessment of parenting with children from birth, and experience of supporting end-of-life care. I also have lived-experience of caring, daily, for a number of family members. I am well-practiced in providing therapeutic, dynamic, individual and family support both in people’s homes and in the community. This can involve teaching new skills and helping implement new ideas to the family environment. It also means, most importantly, recognising the client’s experience; and this, in turn, can help support decision making regarding their ongoing care and any relevant planning needed around this.

My relevant training and qualifications include: BA (Hons) Social Work; BSc (Hons) Psychology; Dialectic Developmental Psychotherapy - Level 1; NVQ level 3 In-service Course in Social Care; Safeguarding Level 1 & 2; Child Sexual Exploitation Awareness; Child Mental Health Awareness; Autism Awareness.

My previous employments include: Supervising Social Worker, in Private Fostering; Senior Social Worker, in Child Protection for Local Authority; Residential Support Worker, in L.A. Children’s Homes, Secure-Residential and Crisis Intervention - community/peripatetic; Specialist Teaching Assistant with teenagers, community and classroom based; Teaching Assistant in SEND School, working with children with autism, ADHD, developmental trauma, epilepsy, and sensory and physical limitations.